Shipping and Handling
We want you to get your order as soon as possible, so you can enjoy the deliciousness of WheelyQ Barbecue. Please contact us immediately if you're not satisfied with how your product was delivered or how long it took to arrive.
- Handling Times: Typically 1-2 Business Days
- Shipping Times: 1-3 Business Days
- Shipping Providers: All smaller order are shipped using USPS Priority or USPS Ground Advantage. We rely on the quoted shipping times provided by the USPS, but we cannot guarantee your shipment will arrive within the quoted time.
- Larger Shipments: Larger shipments are delivered UPS or FedEx and you'll be provided with a custom quote and trackable delivery time. Please contact us for orders large enough to require a pallet to ship and we can customize a LTL shipping quote.
Free Returns and Exchanges:
We want you to love your purchase with WheelyQ Barbecue. If you don't absolutely love your product or if you happen to order the wrong item, simply contact us and we will exchange your product or refund your money. Certain restrictions may apply. Return requests must be made within 30 days of purchase. Your satisfaction is guaranteed!
Proof of Purchase:
Proof of purchase is required for all returns or exchanges. An email, name, receipt, or anything that we can use to look up your order.
Contact info:
Email: collinpollock@wheelyq.com
Call: 949-929-7162